PKR Beta Privacy Policy — Your Data, Protected

1 Introduction

This Privacy Policy explains how PKR Beta ("we", "us", "our") collects, uses, stores and protects your personal information when you visit and use our website, mobile app or any related services (the "Platform"). By registering an account on PKR Beta or using the Platform in any way, you acknowledge that you have read and understood this Privacy Policy.

We built PKR Beta specifically for players in Pakistan. That means our approach to data privacy is designed around the real-world context of Pakistani users — people who deposit in PKR, use JazzCash and Easypaisa to move money, follow cricket and PSL, and increasingly use their mobile phones as their primary device. Everything we collect is tied directly to making that experience work well and keeping it secure.

This policy should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which are published on this site. If there is any conflict between this policy and another document, this Privacy Policy governs in matters relating to personal data.

2 Data We Collect

We collect personal information in two main ways: information you give us directly, and information we collect automatically when you use the Platform.

Information you provide directly:

• Full name as it appears on your CNIC or other identity document.
• Date of birth (required to verify you are 18 or over).
• Email address and mobile number used for account creation and communications.
• Residential address in Pakistan.
• Identity documents submitted during verification — such as a copy of your CNIC or proof of address.
• Payment method details entered during deposit and withdrawal — for example your JazzCash or Easypaisa mobile number, or bank account details for Raast and bank transfer.
• Any messages or information you send to the PKR Beta support team through live chat or email.

Information collected automatically:

• IP address and approximate location derived from it.
• Device type, operating system and browser or app version.
• Pages and sections of the Platform you visit and the time you spend on them.
• Games played, bets placed, deposit and withdrawal history — this forms your account activity record.
• Session data including login times and session duration.
• Crash reports and error logs from the PKR Beta app, which help us diagnose and fix technical issues.

3 How We Use Your Data

Every piece of data we collect has a specific purpose. We do not collect information speculatively or hold data beyond what is needed for the purposes described below.

• Account management: Your name, email, mobile number and date of birth are used to create and maintain your PKR Beta account, verify your identity and communicate important account updates to you.
• Payment processing: Payment method details are passed to our certified payment processors to handle PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer. We do not store full payment credentials on our own servers.
• Platform operation: Activity data — games played, bets placed, session lengths — is used to display your account balance, betting history and transaction records accurately.
• Security and fraud prevention: IP addresses, device data and activity patterns help us identify suspicious behaviour, prevent unauthorised account access and detect potential fraud or bonus abuse.
• Responsible gaming: Account activity data is reviewed by our responsible gaming systems to identify patterns that may indicate problem gambling, so that appropriate tools and communications can be made available.
• Platform improvement: Aggregated and anonymised usage data helps us understand how people move through the Platform, which sections get the most engagement and where technical issues arise — so we can keep improving the experience.
• Communications: We use your email and mobile number to send transaction confirmations, account security alerts and, where you have opted in, promotional communications about bonuses and sports events on PKR Beta.

4 Payment Data and Financial Information

PKR Beta takes payment data seriously. All PKR transactions — whether you are topping up via JazzCash, making an Easypaisa deposit, sending a Raast transfer or using a bank card — are processed by PCI DSS-compliant payment processors. These processors are bound by their own strict data security standards and contractual obligations to PKR Beta.

PKR Beta stores only a tokenised reference to your payment method — never your full mobile wallet PIN, card number or bank account password. This means that even in the unlikely event of a security incident on our systems, your actual payment credentials remain protected with the processor.

Withdrawal requests are verified against your registered payment methods to prevent funds being sent to unverified third-party accounts. If you add a new payment method, a small verification step may be required before it can be used for withdrawals.

PKR Beta does not share your financial information with any third party except as strictly necessary to process your transactions or comply with a lawful request from relevant authorities.

5 Cookies and Tracking Technologies

PKR Beta uses cookies and similar technologies on the website and in the app. A cookie is a small text file stored on your device that helps the Platform remember information about your visit. We use the following categories of cookies:

• Essential cookies: These keep you logged in during your session and ensure the Platform functions correctly. Without these, core features like accessing your account balance or placing a bet would not work. You cannot opt out of essential cookies while using the Platform.
• Preference cookies: These remember your settings — such as your preferred language, display options or last-used deposit method — so you do not have to re-enter them every visit.
• Analytics cookies: These collect anonymised data about how visitors use the Platform — which pages are most popular, how long sessions last and where users exit. This helps us improve the experience over time. No personally identifiable information is included in analytics data.
• Security cookies: These help us detect and prevent fraudulent activity by flagging unusual session behaviour or login patterns.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core Platform, though some preference-based features may not work as smoothly.

6 Data Sharing and Third Parties

PKR Beta does not sell, rent or trade your personal data. We share data only in specific, controlled circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer partners and card processors receive only the data needed to complete your transaction.
• Identity verification providers: When account verification is required, a specialist KYC (Know Your Customer) provider processes your submitted documents. They are contractually prohibited from using your data for any other purpose.
• Game and platform providers: Third-party live casino studio providers receive anonymised session data to ensure game rounds are settled correctly. They do not receive your name, CNIC or payment details.
• Legal and regulatory obligations: If we receive a valid legal request from an authorised body, we will comply with the minimum disclosure required by applicable law. We will notify you where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition or restructuring, your data may be transferred as part of that process. You will be notified in advance and the new entity will be bound by this Privacy Policy or an equivalent standard.

All third parties who receive data from PKR Beta are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific service they provide to us.

7 Data Retention

PKR Beta retains your personal data for as long as your account is active and for a defined period after account closure, in line with standard financial record-keeping practices. Transaction records and account history are retained for a minimum of five years from the date of the transaction to meet financial compliance obligations.

Identity verification documents are retained for the same period and then securely deleted. Support communications are retained for up to two years to allow accurate reference in case of disputes or follow-up queries.

If you request account closure, your active profile is deactivated promptly. Residual data is held only for as long as legally required and is then permanently and securely deleted from our systems. You can request confirmation of deletion by contacting the support team.

8 Security Measures

We use a layered approach to keep your data safe. This includes:

• SSL/TLS encryption across the entire Platform, covering all data in transit between your device and our servers.
• Encrypted storage for sensitive personal data fields including identity document references and account credentials.
• Two-factor authentication (2FA) available for account logins to add an extra layer of security beyond your password.
• Regular internal security reviews and access audits to ensure only authorised personnel can access personal data.
• Automated systems that flag unusual login behaviour — such as a login from an unfamiliar device or location — and trigger additional verification.
• Secure, access-controlled infrastructure with regular vulnerability assessments.

While we take all reasonable precautions, no online platform can guarantee absolute security. You play a role too — please use a strong, unique password for your PKR Beta account and enable 2FA if available. Never share your login credentials with anyone.

9 Your Rights Over Your Data

You have clear rights over the personal information PKR Beta holds about you. Here is what you can request at any time by contacting our support team:

10 Children's Privacy

PKR Beta is strictly an adult platform. You must be 18 years of age or older to register an account or use any part of the Platform. We do not knowingly collect personal data from anyone under 18.

If we become aware that a person under 18 has registered an account or provided personal data, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on PKR Beta, please contact our support team so we can investigate and act promptly.

11 Updates to This Policy

PKR Beta may update this Privacy Policy from time to time. When a meaningful change is made — one that affects how your data is used or what rights you have — registered users will be notified by email or through an in-platform notification before the change takes effect.

Minor clarifications, corrections of typographical errors or rewording that does not change the substance of the policy may be applied without specific notice. The "last updated" date at the top of this page reflects when the policy was most recently revised. We recommend reviewing this page periodically so you remain informed about how your data is handled.

12 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, the PKR Beta support team is available 24 hours a day through the live chat function on the website and app.

You can also reach us by email — our support address is displayed in the footer of every page on this site. Please include "Privacy Request" in your subject line so your query is routed to the right team member. We aim to respond to all privacy-related requests within three business days.

For questions about managing your gaming activity, deposit limits or self-exclusion, please also visit our Responsible Gaming page.